Booking terms and conditions
- Your deposit or final payment confirms your acceptance of the Booking Conditions of
Geoff's Trains Limited (hereinafter referred to as Geoff's Trains) listed below:
- All bookings are made in good faith from the brochures and other information supplied to
us by the tour operator or service supplier. Facilities do change with or without notice and
Geoff's Trains cannot be held responsible.
- Booking for the tour is conditional on you having suitable travel insurance from the time
that you place your booking. Geoff's Trains cannot accept any responsibility or liability
whatsoever for any medical problems, injuries, losses or damage howsoever caused
during your participation in any holiday.
- For tours within the EU we recommend that you bring a completed Form E111 (EU
Citizens only) available free from main UK Post Offices, to cover basic medical expenses
in the EU.
- All customers travelling must have Passports valid for at least six months from the date of
travel. Passport holders should check any possible Visa restrictions applicable to the
destination country. Obtaining visas is the responsibility of the passport holder.
- Any special requests will be passed to the relevant supplier but cannot be guaranteed.
- The price for the tours are based on an exchange rate prevailing at the time of booking.
We reserve the right to increase the price of the tour in the unlikely event that there is a
major fluctuation in the rate of exchange.
- Should the tour be cancelled for any reason our liability will be limited to the return of all
monies paid to Geoff's Trains.
- Geoff's Trains will not be held liable for any losses or inconvenience should the late
arrival or cancellation of any transport upset your schedule. We reserve the right to
substitute alternative transport, in the unlikely event that the advertised transport becomes
unavailable for any reason.
- The following cancellation charges will apply for tours operated by Geoff's Trains
Limited. Period before departure when written notification is received by us: 60 days or
more = deposit, 59-31 days = 20% of total holiday cost, 30-22 days = 40% of total holiday
cost, 21-15 days = 60% of holiday cost, 14 days or less (or no show) = the total cost of the
holiday. Different cancellation charges may apply for tours operated by other tour
operators; these will be advised to you when you receive your Confirmation Invoice.
- In the unlikely case that a tour operator has to cancel a tour because inadequate
bookings are received, Geoff's Trains shall inform all customers booked on the tour as
soon as possible, and refund all payments in full.
- Your confirmation/invoice will show the date the balance is due for payment and this
date must be strictly adhered to.
- Payments can be made in Sterling by cheques drawn to a UK bank, or by money transfers
to Geoff's Trains bank account. Credit and Debit cards can be accepted, service charges
may apply.
- All details shown in the itinerary are provisional and subject to availability.
- Geoff's Trains can not be held responsible if any late running results in you missing your
flights/transport back to your home country. Please make sure that your travel insurance
covers such eventuality.
- Geoff's Trains reserves the right to refuse a holiday booking from anyone without giving a
reason. Geoff's Trains and its associated tour operators also reserve the right to ask anyone
to leave the tour, without recompense, if the tour host feels that their behaviour is
affecting the enjoyment or safety of others or jeopardising the good name of Geoff's
Trains Limited.
- In accordance with "The Package Travel, Package Holidays and Package Tours
Regulations 1992" all passengers booking a ‘Package’ with Geoff's Trains Limited are
protected for the initial deposit and subsequently the balance of all monies paid to us
arising from cancellation or curtailment of your travel arrangements due to the insolvency
of Geoff's Trains Limited.
Any changes to these conditions will be advised in writing.
Geoff's Trains Limited. Registered in England and Wales No. 5639059
Registered Office: MARS. 20 Broad Street, Welshpool, SY21 7SH
(No correspondence please)
69 Pitt Street, Kidderminster Worcestershire, DY10 2UN, England Phone & Fax: 44 (0)1562632000 email
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